The company provides you the liberty to Exchange the product purchased on the website of The House of Ram, if you meet the following criteria:

The request for exchange should be raised within 7 days of the receipt of the products. The price tag/ other identification tag/ the invoice and/or the original packing must be intact and sent back; In the absence of either, the product will not be accepted for Exchange.

The product should not have been used or damaged or have any wear and tear that diminish the value of the product in any manner. Mentioning the order no. and date is necessary.

Ensure that exchange package should be properly sealed and sent to the Company. If product is found damaged by any way same will be sent back and not considered for exchange purposes.

The returned product will be checked by our experts and will be accepted or rejected, the decision of experts will be final and binding.

To request for return or exchange, customer can:

WhatsApp Message on 80767 17075 or mail us at info@thehouseofram.com.